During my entire tenure in sales I’ve been lucky to be a part of multiple different system implementations, leading some, and taking a testing role in others. Change is something that is fun to be a part of, and even better when the organization you’re with allows for input to help mold the processes that becomes the heart of the operation.
Sometimes however, you can end up caught up in a process that’s been developed by a single individual. If this person isn’t open to input or feedback from the collective group it can not only make the implementation longer and more painful, it can also hinder the ability of the employees to perform their jobs at the same level they previously had been able to.
Continue reading “When Sales Ops Becomes Sales Prevention”